Monday, October 26, 2015

HBR:: Why Organizations Don't Learn

A nice article on HBR - "Why Organizations Don't Learn", by Francesca Gino and Bradley Staats; take a look.

They list these reasons:
  • Fear of failure
  • Fixed mindset
  • Over reliance on past performance
  • Attribution bias
The authors then give some strategies for overcoming these reasons for the lack of learning.  Many of these will be familiar to the agile community.

Who else has studied organization failure?  Well I've heard that many academics have studied the failure modes of organizations.  One was John Kotter's 8 Steps model developed by studying the failure modes of organizations trying to institute large scale changes.  Other's have studied how successful large mergers have been after the fact (some would suggest it's on the order of 20% successful).  Some have studied how successful large software development project have been (Chaos Report - it is not a good report).

So what does your leader do to encourage learning at the organizational level?  Is failure even allowed in your department?  If so then it will be discussed and talked about in formal settings and acknowledged by leaders, rather than only around the dark stairways and in hushed tones.

Leader's drive FEAR out of the room!


See Also:
Pitfalls of Agile Transformations by Mary Poppendieck
Knut Haanaes - Two reasons companies fail - TED Talk AND how to avoid them:  Exploration and Exploitation

4 Questions Smart Leaders Always Ask Employees to Improve Their Performance
They're also great for fostering open dialog and developing meaningful work relationships.

End of nations: Is there an alternative to countries?  Nation states cause some of our biggest problems, from civil war to climate inaction. Science suggests there are better ways to run a planet.
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