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Showing posts from April, 2016

Exercise: Estimate Number of times you can Fold a Paper in Half

An Exercise in Estimation:  How many times can you fold a piece of paper in half & half again... I do this exercise when beginning scrum teams start story estimation or task estimation.  While this exercise has a unique twist that is very different than task estimation or story estimation - very few people foresee this aspect of the exercise, so it adds to the ah-ha moment. Start by giving everyone a sheet of typical paper (8.5 x 11 in the USA - although the size just doesn't matter).  Then tell them the exercise but ask that no one do any thing yet.  First we will estimate.  The task is to estimate how many times you could fold the paper in half and then again in half and repeat... without doing it what's your estimate of the number of folds? Ask people to call out their estimate, write then on a board in no particular order or fashion. Typical groups come up with estimate in the range of 5 - 20 folds. If you want to do math... calculate an average estimate...

How to lose customers via failure of your core business proposition

Mayhem Just last month I receive a congratulatory letter from REI MasterCard - 10 years of a mutually beneficial business relationship ....  until .... chaos ensued (thank you Mr. Mayhem).  So I accepted the opportunity to communicate with my business lender on an incident that made me very dissatisfied with their policies. Subject: Re: Congratulations on your REI World MasterCard anniversary!  Thank you Robert,      Just to let you know - I’m sure this will interest you - I will shortly be canceling my 10 year relationship with REI MasterCard, because of the quality of service you have just required me to deal with. I’ve got a great payment history and have been using our card to pay bills on line and automagically for years. Recently through my oversight, I forgot to pay my bill on time. So in response to this great customer who always pays his bills and once in 10 years paid late, your organization saw fit to block all payments, causing further confusion and customer

the Failure Bow -or- how to love the experience of learning

I learned this technique from the facilitators of Language Hunting  and Where Are Your Keys , they term the technique How Fascinating   and practice it quite a few times each game. The purpose of the technique is to invert the physiology of failure into a learning moment to reflect upon what just went wrong and instead of cringing and curling up into a safe ball, we open up the body and the mind to learning and the experience of reflecting and allowing the universe to teach us something. Try it a few times... See Also: The Failure bow -DeepFUN by Matt Smith Go Ahead, Take a Failure Bow by  Beth Kanter  at HBR TED Talk:   The unexpected benefit of celebrating failure "Great dreams aren't just visions," says Astro Teller, "They're visions coupled to strategies for making them real." The head of X (formerly Google X), Teller takes us inside the "moonshot factory," as it's called, where his team seeks to solve the world&#

Psychometric Assessments - a peek inside the person

What do you think & feel about personality and behavioral assessments?  Are they useful to you?  Can you share them with others to help improve your relationships?  Do you have the courage to put your personality on display for your collaborators to inspect? Well I thought I'd try to open the kimono to see if it helps me... I've studied Psychometric assessments and some I find useful, some I feel are just a step to the left from astrology charting.  Yet might not be harmful for self reflection.  I've also found that it takes an expert to explain the tools and reports such that a layperson can understand and make positive use of the assessment and it's report.  And while I've been "certified" is some of these tools/technique I do not practice them enough to be competent - and my pitch is akin to a snake-oil salesman. One issue with these assessments was made clear to me when I heard the Invisibilia NPR show on The Personality Myth.  "We lik