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A FAILURE to Communicate

I was working with a failing team some time ago.  I use "failing" to describe the outcome of the team - not the people on the team.  Are you OK with that description?



An issue arrose in the stand up - a team member that was to verify the quality of a procedure did so and reported that there were a few records that didn't match expectation in the data set.  Upon inquire the number of records not matching was over 2000.  Most people acknowledged immediately the exaggeration - I could tell by the laughter.  After about 10 minutes of discussing the details of the problem - it appeared the team had a handle on the specific situation.

I stopped the discussion and inquired if they could name the impediment.  One team member did a great job of describing the impediment as a _communication gap_.  Wonderful - I could work with that - the problem had a name and it didn't include anyones Proper Name.

"If the problem has a first name; we are going to have a problem."

I'm convinced that teams that can approach Radical Candor have an advantage over teams that are not yet able to have constructive conflict.
Was the "communication gap" problem an example of Radical Candor?  No, I don't think so.  Yet, by naming the impediment (a pattern I was trying to establish).  We would be able to refer to similar failures to communicate in the future.  And perhaps remember that we could discuss the problem and resolve the actual problem.  

But then I always want to go.... meta!  And see if we are talking about the actual problem.  I smell another problem...

See Also:
A conversation on Twitter that is an exemplar for lack of communication:
White Male Privilege - a default?



Cool Hand Luke

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Exercise:: Definition of Ready & Done

Assuming you are on a Scrum/Agile software development team, then one of the first 'working agreements' you have created with your team is a 'Definition of Done' - right?



Oh - you don't have a definition of what aspects a user story that is done will exhibit. Well then, you need to create a list of attributes of a done story. One way to do this would be to Google 'definition of done' ... here let me do that for you: http://tinyurl.com/3br9o6n. Then you could just use someone else's definition - there DONE!

But that would be cheating -- right? It is not the artifact - the list of done criteria, that is important for your team - it is the act of doing it for themselves, it is that shared understanding of having a debate over some of the gray areas that create a true working agreement. If some of the team believes that a story being done means that there can be no bugs found in the code - but some believe that there can be some minor issues - well, then yo…

Do You Put “CSM” After Your Name?

I’ve noticed a new trend—people have been gaining titles. When I was younger, only doctors had initials (like MD) after their names. I always figured that was because society held doctors, and sometime priests (OFM) in such high regard that we wanted to point out their higher learning. I hope it was to encourage others to apply themselves in school and become doctors also. Could it have been boastful?

The Wikipedia describes these “post-nominal initials”:
Post-nominal letters, also called post-nominal initials, are letters placed after the name of a person to indicate that the individual holds a position, educational degree, accreditation, office, or honor. An individual may use several different sets of post-nominal letters. The order in which these are listed after a name is based on the order of precedence and category of the order. That’s good enough for me.
So I ask you: is the use of CSM or CSP an appropriate use of post-nominal initials?
If your not an agilista, you may wonder …

David's notes on "Drive"

- "The Surprising Truth about what Motivates Us" by Dan Pink.

Amazon book order
What I notice first and really like is the subtle implication in the shadow of the "i" in Drive is a person taking one step in a running motion.  This brings to mind the old saying - "there is no I in TEAM".  There is however a ME in TEAM, and there is an I in DRIVE.  And when one talks about motivating a team or an individual - it all starts with - what's in it for me.

Introduction

Pink starts with an early experiment with monkeys on problem solving.  Seems the monkeys were much better problem solver's than the scientist thought they should be.  This 1949 experiment is explained as the early understanding of motivation.  At the time there were two main drivers of motivation:  biological & external influences.  Harry F. Harlow defines the third drive in a novel theory:  "The performance of the task provided intrinsic reward" (p 3).  This is Dan Pink's M…

Agile Story Estimation via Dog Grooming Exercise

Practice story estimation techniques with this exercise in dog grooming.

Related Post:
Affinity Estimating: A How-To by Sterling Barton.
Dogfood David why I feel like an expert in the concept of eating one's own dogfood.
   Slideshare:  Affinity Estimation - Size 60 Stories in about 20 Minutes.
For each dog below, estimate the work effort (size) required to groom the dog.  Assuming that you have the tools and experience to groom dogs.  Grooming includes washing, drying, combing, nail clipping, and hair triming in some cases.


Start with the ever popular:
Golden Retriever (22-24 in, 50-90 lbs).




The short haired Dachshund (15-28 lbs).



The Standard Poodle (15-18in, 40-80 lbs).




Bernese Mountain Dog (25-28 in., 65-120 lbs).




German Shepherd (23-26 in, 50-90 lbs).



Yorkshire terrier (5 in, <10 lbs).




Beagle (13-16 in, 18-35 lbs).



Boxer (26-31 in, 55-110 lbs).




Bulldog (40-55 lbs).





Labrador Retriever (21-25 in, 55-130 lbs).





Great Dane (28-38 in, 120-200 lbs).




Komondor (25-32 in, 90-130 lbs).


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Have you ever been in a situation where you thought the technique needed to move forward was one thing, yet the person leading (your leader) assumed something else was what was needed?  Did you feel misaligned, unheard, marginalized?  Would you believe that 54% of all leaders only use ONE style of leadership - regardless of the situation?  Does that one style of leading work well for the many levels of development we see on a team?

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