I've recently been party to a somewhat rare event in one's life. It has made me think about the customer experience - or the UX that we discuss so much in software.
On a scale of 0 - 10 rank these events in your life:
- Applying for and receiving a home mortgage.
- Being the subject of Inter-Stellar Species cataloging and experimentation (Alien Abduction).
- Having the periodic Colonoscopy exam.
I feel like I can be considered an expert in all of these areas, having multiple experiences in each unique domain. Here is how I rate them on the scale (terrible to uneventful):
(0) Home Mortage - - - - (5) - - - Colonoscopy - Alien Abduction (10)
What is your worst UX experience?
Is anything worse than a Home Mortage experience?
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