Skip to main content

Mean Time between Disruptions (MTD) a leadership Metric

A rant on Metric's I wish I had written...  so I'm going to just include it by reference and call it my own.

One thousand Words on Metrics

Here's a quote to get you even more interested in clicking that link...

Conclusion

In short, I find most grasping for metrics to be a reliable metric for lack of understanding of human behavior, not only that of those who would be measured but that of those who would do the measuring.
If a higher-up wants a metric about a team, say, as an input to their judgment about whether the team’s work is satisfactory, oughtn’t there be some other way to tell?
And if I choose nearly any metric on someone else’s behalf, doesn’t that reveal my assumption that I know something about how they do their good work better than they do?
Or worse, that I prefer they nail the metric than do something as loose and floppy as “good work”? 
Well - will you look at that!  Yareev's even willing to apply his own metric to his work.  What a great example of a leader...

Let’s try that again

New metric (expiration = next subhead, privacy = public): I’m 0 for 1 on satisfying conclusions to this post.
I’m hardly an expert on human behavior. If I were one, rather than being passive-aggressive and obstructive, I’d have a ready step to suggest to metrics-wanters, one that they’d likely find more desirable than metrics.
Instead I have to talk myself down from passo-aggro-obstructo, by which time they’ve chosen what they’ll observe and the ready step I can offer is limited to encouraging them to observe the effects of their observation.
Can you give me some better ideas?
Here's my very special response to his request for comments.

   I'm wanting to +1 your whole rant, I'd like to nail it to the front doors, I'm thinking about a tattoo, but unsure where on my leader's body it should go...

   I have sometimes fantasied about asking the VP that want's a new metric, if it would be good for us to add one that measured their leadership of our group - I'll call this metric Mean Time between Disruptions (MTD).  MTD is calculated much like the old factory sign that said:
 "its been 1023 days since we killed someone at this factory, please be safe."
   So let's start counting (I suggest in weeks) the time between a major disruption to the team.  For this basic metric we are looking at team formation dynamics (your familiar with Tuckman's Forming, Storming, Norming, Performing) and you Mr. VP desire the P word - but it comes after 3 stages of development beyond the F word).

   Let's start at the beginning and count weeks between Forming and ReForming.  You know like when you move a person on/off a team.  When you move the team's physical location, or when you give the team a new objective, then let's reset the clock.

   The metrics I've seen range from MTD = 0 to about 20 weeks for many teams I've worked with.  And Mr. VP says they desire persistent teams.

I would have put it on his site in the comments but I got a very dissatisfied error message from the system when I posted it... (wonder if he has a metric for failed comments?).

Agile in 3 Minutes  a podcast that discusses a journey toward agility (each episode in exactly 3 minutes).  I'm pondering... why does the magic number 3 come up in the Agile community so often?  Personally I feel it has to do with the Book of Armaments, chapter 2, verse 9 to 21; because 5 is right out!




See Also:
Team Metrics - Case Study
How could we measure Team Happiness?
Metrics for a Scrum Team  but don't confuse that post with Scrum Team Metrics which discusses the necessary and sufficient metric Velocity.
Do you really need a Project Management Office? (PMO effectiveness metrics)


Post a Comment

Most Popular on Agile Complexification Inverter

Software Development terms applied to Home Construction

Let's Invert the typically wrong headed view of Software Development project management as a construction project.  We can map it the other way just to see if it works... to have some fun, to explore the meaning of phrases we toss around quite frequently.


Normally Project Management terms come from a construction domain.  We are going to apply the lexicon of modern software to the construction of a home.  We will follow the construction project and meet some of the people doing the work.

This is a very small (8 homes from $600,000 skyward) program in my 30-40 year old neighborhood.

About 6 months ago I saw the programs landing page go up.  It gives casual observers and some of the stakeholders a general idea of the intent of the program.  And most importantly who to contact for additional information if you happen to be interested in their products.

The Refuge program has 8 product projects and has them running independently.  Yet much of their DevOps infrastructure has already b…

Innovation in the Automobile Industry

In the 1900s the automobile industry was the most important and innovation industry in the USA.  But one could question if this was good for our society in the long run.  And one could question if they actually innovated.

In the early 1900s there were few automobiles, very little infrastructure created to support the industry.  For example the road system was still designed for horse drawn wagons and the wagon wheel (remember a steal rim and wooden compression spoke wheel).  The future US Highways, or the 1950s Interstate Highway System at the cost of $425 billion were decades and many innovations away. There was no gas service station, there were however horse stables, farriers, and blacksmiths in each town along the roads.  There was no real "road map", there was no road naming system, like was created in 1926 - the United States Numbered Highway System.

The industry employees millions of people, and was a large factor in the economy of the USA.  It created or was created b…

David's notes on "Drive"

- "The Surprising Truth about what Motivates Us" by Dan Pink.

Amazon book order
What I notice first and really like is the subtle implication in the shadow of the "i" in Drive is a person taking one step in a running motion.  This brings to mind the old saying - "there is no I in TEAM".  There is however a ME in TEAM, and there is an I in DRIVE.  And when one talks about motivating a team or an individual - it all starts with - what's in it for me.

Introduction

Pink starts with an early experiment with monkeys on problem solving.  Seems the monkeys were much better problem solver's than the scientist thought they should be.  This 1949 experiment is explained as the early understanding of motivation.  At the time there were two main drivers of motivation:  biological & external influences.  Harry F. Harlow defines the third drive in a novel theory:  "The performance of the task provided intrinsic reward" (p 3).  This is Dan Pink's M…

Timeline of Social Networks -or- the Long Haul

I was listening to KERA's Think and they mentioned the concept of social networks.  It got me think...

But the book Long Haul, is its own interesting story - A Million Miles and Counting - A Trucker's Tale.

“The Long Haul: A Trucker’s Tales of Life on the Road”
Did you know 41 million people move in the US a year?  Having moved a few times in my life, sometime with the Bed-Bugger's help, this book is a great insight into that life.
Author: Finn Murphy's CB handle - "U-Turn" The radio interview noted the concept of social networks in the 21st century.  What is a highway - but a manifestation of a social network - a trail across the land.

a timeline using the Knight Lab Timeline JS tool kit.

See Also:

Social Media - Tracking its Exponential Growth video
Social media has overtaken porn as the #1 activity on the Web
List of social networking websites - Wikipedia

The World's 21 Most Important Social Media Sites and Apps in 2015



The Growth of Social Media - infog…

One Dark and Stormy during a Hurricane

I'm from the Carolina's where legend has it that our family commonly just hunkered down in the home on the coast and waterways than to head for inland shelter. Now that's from the old school days of barely improved (read paved) roads. They counted a storms severity by how high on the back porch steps (about 15 - top to ground) the water reached.  I don't recommend this action in todays world of long range forecast and transportation options.

I do recommend a drink or two in a hotel bar, far far away.

This is the week that Harvey came ashore in Texas.  I live on a hill in the little old town of Grapevine outside Dallas and Fort Worth.  And thank you all for letting me know that a storm is coming... I didn't get out and walk Malibu before the rain hit, so I grabbed a hat and we went anyway.  Much nicer walk with the drizzle, I'd say.

I'll raise a glass to you - if you were not smart enough to do the responsible thing, at the last responsible moment.

I do re…